Provider Registration

Privacy Policy

(Effective Date: 1st October 2025)

Vishwakarma Employment Service Pvt. Ltd. (“Company”, “we”, “our”, or “us”) operates the WEBEST Portal & Mobile Application (“Platform”).

This Privacy Policy describes how we collect, use, store, and protect information from:

  • Users (Customers) who book services through the WEBEST platform.
  • Service Providers who register to offer services or employment opportunities.

By using the WEBEST platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 From Users (Customers):

  • Name
  • Phone number
  • Location data (latitude & longitude) to facilitate service booking.

1.2 From Service Providers (Vendors/Workers):

  • Name, phone number, and contact details.
  • Basic personal and professional details required for registration.
  • Documents voluntarily submitted (ID proofs, qualifications, etc.) for verification.

1.3 Automatically Collected Information:

  • Device details, IP address, app usage data (for security and analytics).

2. How We Use the Information

We may use the collected information for:

  • Booking and delivering services requested by Users.
  • Sharing User location/contact with assigned Service Providers for service fulfillment.
  • Registering and verifying Service Providers.
  • Improving app performance, customer support, and user experience.
  • Sending important notifications, alerts, or updates.
  • Ensuring compliance with applicable laws.

3. Data Sharing & Disclosure

We share information only when necessary:

  • With Service Providers: User name, phone, and location are shared with the assigned Service Provider to complete a booking.
  • With Users: Service Provider details may be shared with Users for communication and service delivery.
  • With Third Parties: Payment gateways, analytics providers, or technical vendors (as required).
  • For Legal Reasons: If mandated by law, regulation, or government authority.

We do not sell or rent personal data to any third party.

4. Data Security

  • We use industry-standard safeguards (encryption, secure servers, restricted access) to protect data.
  • Users must keep their account and login details secure.
  • The Company is not liable for unauthorized access due to user negligence or third-party breaches beyond our control.

5. Data Retention

  • User booking details (name, phone, location) are stored only as long as necessary to provide services or as legally required.
  • Service Provider registration data is retained while the account remains active and may be archived for compliance.

6. User Rights

Users and Service Providers may:

  • Request access to their data.
  • Request corrections or updates.
  • Request account deletion (subject to pending transactions or legal obligations).

Requests can be made through our support channels (see Contact Us below).

7. Cookies & Tracking

  • The platform may use cookies or similar tools for analytics and improving functionality.
  • Users may disable cookies, though some features may not work properly.

8. Children’s Privacy

  • Our services are intended for persons 18 years and above.
  • We do not knowingly collect data from minors. If such data is found, it will be deleted immediately.

9. Third-Party Links

The platform may include links to external sites or apps. We are not responsible for their privacy practices or content.

10. Changes to Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on the WEBEST platform with the new effective date. Continued use of our services means acceptance of changes.

11. Contact Us

For questions, concerns, or data requests, please contact:

Vishwakarma Employment Service Pvt. Ltd.
Bilaspur, Yamunanagar, Haryana, India
📧 Email: [Insert Official Email]
📞 Phone: [Insert Official Number]